Customer Service Representative

Come and grow your career with Chubb Personal Lines! We’re looking for Customer Service Professionals in our O’Fallon, MO office. This role is for professionals who want to provide our agency partners who represent our high net worth clients a best-in-class service experience when insuring their personal watercraft.

• Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage for personal watercraft policies
• Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment
• Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner
• Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller

• Strong decision-making velocity in a fast-paced, high-volume phone contact center environment
• Outstanding, effective, and service focused communication skills, both verbal and written
• Proficient in computer skills, multi-application navigation and multi-tasking
• Experience in contact center with a strong focus on superior service is a plus!

• 401k matching
• Health insurance
• Flight privileges

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.